Shipping Policy

Shipping policy

USE CODE FREESHIP for free shipping in Canada and the United States.

All orders are processed and printed within 2 to 5 business days (excluding weekends and holidays) after receiving your order.

Assembly time varies with each supplier. You will receive another notification when your order has shipped. 

Please allow 2-4 weeks for delivery. Some items shipped from distant locations can take up to 6 weeks, please be patient! That said, if you are in Canada and your items are made in Canada, you might receive them within a week.

Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout, or use code FREESHIP for free shipping. 

Locations Serviced:

We offer shipping to the following countries: Canada and the United States. 

Shipping charges for your order will be calculated and displayed at checkout.  

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Rainbow Studio Aesthetic is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 60 days of receiving your shipping confirmation email, please contact us at rainbowstudioaesthetic@gmail.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

In the event that your order arrives damaged in any way, please email us as soon as possible at rainbowstudioaesthetic@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Our full Return Policy can be found here.

If you have any further questions, please don't hesitate to contact get in contact at rainbowstudioaesthetic@gmail.com.